Return & Refund Policy
Return & Refund Policy
Return & Refund Policy
At https://thenutritioncompany.in/, customer satisfaction is our priority. We aim to provide high-quality nutrition products, but we understand that issues may sometimes occur.
Return Eligibility
Returns are accepted only under the following conditions:
- Product is damaged during delivery
- Wrong product was delivered
- Product is expired or defective
Return requests must be raised within 3 to 7 days of receiving the order.
Non-Returnable Products
We do not accept returns for:
- Opened or used nutrition supplements
- Products without original packaging
- Items damaged due to customer misuse
- Perishable goods
Refund Process
Once your returned product is received and inspected, we will notify you about approval or rejection of the refund.
If approved:
- Refund will be processed within 5–7 business days
- Refund will be credited to the original payment method
Exchange Policy
We only offer replacements or exchanges in case of damaged, defective, or wrong products delivered.
How to Request a Return
To initiate a return or refund request, contact our support team at:
Email: thenutritionco@gmail.com
Phone/WhatsApp: 91 9928677029